SMS Platform Features, Developed by Cloud Telecom Solutions
The SMS Platform can be hosted in your own Amazon Web Services account, if you don’t have one then we can set one up for you and manage it for you, we can install and configure the platform to suite your needs, you can then access all the features for all your virtual numbers and sms services via the web portal
Web Portal : Full access to our web portal for configuring your virtual mobile numbers, sms and any of the features shown below
Multi User : You can have one administration user for all your virtual mobile numbers or one user per number
Multisite Platform : We also have a multisite platform for which is ideal for connecting many customers who only have a few virtual mobile numbers each
Two Factor Authentication to Email : The ability to forward two factor authentication (2fa) messages to one or many email addresses
Group Numbers : The ability to set a virtual mobile number as a group number, any mobile numbers added to the group will receive the group sms messages and also be able to send sms messages to the group number, member numbers of the group can be virtual mobile numbers or they can also be numbers supplied by other carriers eg Telstra, Optus etc
Group Number SMS Format:
“Group Name” – “Group Member Name” – “Message”
Example Below
Sales – John – hi sales team, how is everyone today
Sales – Peter – hi john I am good thanks and you ?
Sales – Paul – hi john I am good, hope you are well
Sales – Jack – hi everyone I am also good
Sales – John – good thanks peter and paul, hi jack.
Forward to Email : The ability to forward a sent and or received sms messages to one or many email addresses
Forward to Email Format Example
From: Jo Bloggs, (+61412345678) – To: Peter Jones, (+61487654321) Message: “Hello”
Forward to Mobile : The ability to forward a sent and or received sms messages to one or many mobile numbers
Forward to Mobile SMS Format Example
FWD_MSg_From_Name-Jo Bloggs-From_No+61412345678-To_Name-Peter Jones-To_Number+61487654321 – Message – Hello Peter !
Auto Reply : The ability to set an auto reply message, this message will automatically be sent to the sender once received
Record Content : The ability to enable or disable recording of the sms messages, these message can be viewed in your web portal
Disable SMS to Receiver : The ability to disable sms messages from being sent to the original targeted number
Block Numbers : The ability to block unwanted numbers from sending you messages, this can be done via the web portal or by replying to the message with a control command, e.g. Block Number plus your PIN (Block Number 1234), the sender will receive an preset sms message that you would have previously setup
Block Numbers by User : The ability to block unwanted numbers for all Virtual Mobile Numbers assigned to the same user, the user can add the required numbers to block via the web portal
SMS Control Commands : We have created a list of control commands to control all of the features in the sms platform, this was developed for those users that do not have access to the web portal or want to activate or de activate features remotely, you can do this by sending an sms to your own virtual mobile number and include in the text of the message the control command and your security pin number, you will also receive an sms confirmation once the control command has been successfully activated
Supplier Independant : The SMS Platform is compatible with many suppliers, if you have an account with one of these suppliers then you can connect your account to the platform, alternatively we can also supply the services for you, generally we may be more competitive or have some additional benefits having your virtual numbers with us directly
Endpoint Independant : The SMS Platform is compatible with many customers endpoints, if we don’t have one available for you now then contact us and we can built and integration for you
CRM Integration : We can integrate with any CRM Platform that has an Application Programing Interface (API)
Billing Integration : If you are a Reseller Customer of ours and are already using our Sip Trunking Services via PP Enterprise Group then our SMS Platform is fully compatible with their Retail Billing Solution
International SMS Routing : Using additional international numbers and linking them in a Master / Slave relationship allows us to be able to use one number to send and receive SMS to multiple countries, international SMS is not available on a lot of virtual number suppliers so this feature allows us to offer international SMS services to many countries